Privacy Policy

Information You Provide

• Contact Information: Name, email address, company name, job title, and phone number when you fill out forms, request demos, or contact us.
• Account Information: Credentials and profile data when you register for our platform or investor portal.
• Communications: Any messages, feedback, or correspondence you send to us.

Information Collected Automatically

• Usage Data: Pages visited, time spent, referral source, browser type, device information, and IP address.
• Cookies & Tracking: We use cookies and similar technologies as described in our Cookie Policy below.

• To respond to your inquiries and provide requested demos or information.
• To deliver, maintain, and improve our SAAI Suite platform and services.
• To send relevant communications about product updates, industry insights, and events (with your consent).
• To analyze website usage and optimize user experience.
• To comply with legal obligations and enforce our terms.
• To detect, prevent, and address technical issues and security threats.

Our website uses a three-tier cookie consent model, allowing you to control your privacy preferences:

• Essential Cookies (Always Active): Required for core website functionality, security, and locale preferences. These cannot be disabled.
• Analytics Cookies (Opt-in): Help us understand how visitors interact with our website. We use Google Analytics 4 (GA4) and PostHog for usage analytics. These are only activated with your explicit consent.
• Marketing Cookies (Opt-in): Used for targeted advertising and campaign measurement. Currently reserved for future use and disabled by default.

You can manage your cookie preferences at any time through the cookie consent banner that appears on your first visit, or by clearing your browser cookies to reset your preferences.

We use the following third-party services to improve our website and services:

• Google Analytics 4 (GA4): Web analytics service provided by Google LLC. GA4 uses cookies to help analyze how users interact with our website. Data may be transferred to Google servers in the United States. Measurement ID: G-TKTTQDP6SB. Google Privacy Policy.
• PostHog: Product analytics platform used for session recording, feature flagging, and user behavior analysis. PostHog data is processed in the EU in compliance with GDPR. PostHog Privacy Policy.

These services are only activated when you provide consent through our cookie consent mechanism.

Sensfix maintains an office in Lodz, Poland and serves customers in the European Union. We are committed to full compliance with the General Data Protection Regulation (GDPR).

• Legal Basis: We process personal data based on consent, contractual necessity, legitimate interests, or legal obligations.
• Data Processing: Personal data from EU residents is processed in accordance with GDPR requirements, including appropriate safeguards for international transfers.
• Data Protection Officer: For GDPR-related inquiries, contact us at info@sensfix.com.

Sensfix is headquartered in San Francisco, California. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of your personal information. Note: Sensfix does not sell personal information.
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, contact us at info@sensfix.com or write to: Sensfix Inc., 490 Post ST, San Francisco, CA.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form submissions: Retained for 24 months after the last interaction, then securely deleted.
• Account data: Retained for the duration of your account plus 12 months after account closure.
• Analytics data: Anonymized and aggregated data is retained indefinitely. Identifiable analytics data is retained for up to 14 months.
• Cookie data: Cookie consent preferences are stored for 12 months.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Portability: Request a machine-readable copy of your personal data.
• Restriction: Request that we restrict the processing of your personal information.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@sensfix.com. We will respond within 30 days.

If you have any questions about this Privacy Policy or our data practices, please contact us: